I recently replaced my Google Voice number as my primary phone number. However, when attempting two-factor authentication (2FA), both the old and new numbers are still shown as options to send the verification code.
I have contacted customer support 4-5 times, and each time they claim to have resolved the issue, assuring me that it will be fixed the following day. Despite their assurances, the problem persists.
The support representatives have confirmed that all my accounts are associated with the new number only, but they are unsure why the old number still appears as an option for 2FA.
Is there a specific phone number or department I can contact to definitively resolve this 2FA phone number issue?
I have contacted customer support 4-5 times, and each time they claim to have resolved the issue, assuring me that it will be fixed the following day. Despite their assurances, the problem persists.
The support representatives have confirmed that all my accounts are associated with the new number only, but they are unsure why the old number still appears as an option for 2FA.
Is there a specific phone number or department I can contact to definitively resolve this 2FA phone number issue?
Statistics: Posted by anuaps — Tue Apr 09, 2024 4:46 pm — Replies 0 — Views 15